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Starting or Expanding an e-mail List

It remains to be seen whether or not the Internet is the "killer app" for fundraising. If it is, e-mail is definitely the "killer app" of the Internet.

With it, a nonprofit can drive traffic to its website, gather information from its supporters, drive advocacy campaigns, and recruit new supporters. E-mail can be varied down to the individual user level with no increased delivery cost. It can contain graphics and even sound or video.

Collecting e-mail addresses, and mounting a regular e-mail communication with online supporters, are challenges for every nonprofit.

e-mail List Tactics

  • establish a reliable method of capturing e-mail information from supporters online

  • establish approved privacy policies and post them to the website

  • manage the continuity of online and offline data (see Data Audit and Data Processing Checklist)

  • create a schedule for regular e-mail communications

  • develop copy ideas and establish responsibilities for continuity

  • create a database that can accept data gathered through e-mail communications and website visits

April 2001 (updated March 2002)

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